Custom
Custom
Your operation is unique.
Your platform should be too.
Your operation is unique.
Your platform should be too.
Your operation is unique.
Your platform should be too.
Custom is Hemut's highest-engagement offering, a full stack AI operating system designed and built specifically for your carrier or brokerage. We come in, we learn how your business runs, and we build everything from the ground up. No off the shelf platform. No compromises.
Custom is Hemut's highest-engagement offering, a full stack AI operating system designed and built specifically for your carrier or brokerage. We come in, we learn how your business runs, and we build everything from the ground up. No off the shelf platform. No compromises.
Custom is Hemut's highest-engagement offering, a full stack AI operating system designed and built specifically for your carrier or brokerage. We come in, we learn how your business runs, and we build everything from the ground up. No off the shelf platform. No compromises.
Built for carriers and brokers who know their operation is too complex and too important to fit into someone else's product.
Built for carriers and brokers who know their operation is too complex and too important to fit into someone else's product.
Built for carriers and brokers who know their operation is too complex and too important to fit into someone else's product.
No platform was built for
your operation.
No platform was built for
your operation.
No platform was built for
your operation.
Every carrier and broker runs differently. The ones at the top of the market got there by operating in ways no off-the-shelf platform can replicate. We're not going to ask you to fit into ours.
Every carrier and broker runs differently. The ones at the top of the market got there by operating in ways no off-the-shelf platform can replicate. We're not going to ask you to fit into ours.
Every carrier and broker runs differently. The ones at the top of the market got there by operating in ways no off-the-shelf platform can replicate. We're not going to ask you to fit into ours.
THE OFF-THE-SHELF PROBLEM
Command, Core, Forge, and Reach are built to cover the vast majority of what carriers and brokers need. But some operations are more complex — more specific — than any product can accommodate out of the box. Forcing a highly specialized business into a general platform means leaving competitive advantages on the table.
Command, Core, Forge, and Reach are built to cover the vast majority of what carriers and brokers need. But some operations are more complex — more specific — than any product can accommodate out of the box. Forcing a highly specialized business into a general platform means leaving competitive advantages on the table.
WHAT CUSTOM IS
Custom is Hemut's highest level of service; operating as a full scale consultancy and technology partner. We embed our team in your business, map every workflow, and design and build a full stack operating system that reflects exactly how you operate - with AI and automation built in at every level. The result looks and feels like it was built from scratch specifically for you. Because it was.
Custom is Hemut's highest level of service; operating as a full scale consultancy and technology partner. We embed our team in your business, map every workflow, and design and build a full stack operating system that reflects exactly how you operate - with AI and automation built in at every level. The result looks and feels like it was built from scratch specifically for you. Because it was.
We build across every layer of your operation.
We build across every layer of your operation.
Bidding, Quoting, & Load Intake
Bidding, Quoting, & Load Intake
Custom load intake, quoting, and dispatch workflows built around how your operation actually moves freight.
Custom load intake, quoting, and dispatch workflows built around how your operation actually moves freight.
Scheduling & Dispatch
Scheduling & Dispatch
Optimization logic configured to your fleet, your drivers, and your network — not a generic algorithm.
Optimization logic configured to your fleet, your drivers, and your network — not a generic algorithm.
Tracking & Visibility
Custom fleet dashboards, PTA logic, and exception management tailored to your service commitments.
Custom fleet dashboards, PTA logic, and exception management tailored to your service commitments.
Brokerage
End-to-end brokerage workflows — carrier sourcing, load coverage, margin management — built to your process.
End-to-end brokerage workflows — carrier sourcing, load coverage, margin management — built to your process.
Accounting & Finance
Accounting & Finance
Financial management systems that integrate directly into your operational platform — not bolted on after the fact.
Financial management systems that integrate directly into your operational platform — not bolted on after the fact.
Analytics & Intelligence
Analytics & Intelligence
Custom reporting, KPIs, and decision intelligence built around the metrics that actually drive your business.
Custom reporting, KPIs, and decision intelligence built around the metrics that actually drive your business.
Safety & Compliance
Safety & Compliance
Compliance automation and safety monitoring configured to your fleet size, risk profile, and regulatory requirements.
Compliance automation and safety monitoring configured to your fleet size, risk profile, and regulatory requirements.
Outbound & Growth
Outbound & Growth
Custom AI sales infrastructure — agent configuration, targeting logic, and outreach sequences built for your market.
Custom AI sales infrastructure — agent configuration, targeting logic, and outreach sequences built for your market.
It's not a collection of tools. It's one platform.
It's not a collection of tools. It's one platform.
Every domain Hemut builds for you shares the same data layer, the same AI infrastructure, and the same interface. Your team doesn't switch between systems they operate inside one unified platform built specifically for your business.
Every domain Hemut builds for you shares the same data layer, the same AI infrastructure, and the same interface. Your team doesn't switch between systems they operate inside one unified platform built specifically for your business.
We don't sell you a platform.
We build you one.
We don't sell you a platform.
We build you one.
We don't sell you a platform.
We build you one.
Every Custom engagement follows a structured process — from discovery to deployment. Here's what it looks like.
Every Custom engagement follows a structured process — from discovery to deployment. Here's what it looks like.
Every Custom engagement follows a structured process — from discovery to deployment. Here's what it looks like.
PHASE 01.
PHASE 01.
PHASE 01.
DISCOVERY
DISCOVERY
DISCOVERY
Weeks 1 - 2
Weeks 1 - 2
Weeks 1 - 2
We embed in your operation. Shadow your team, map every workflow, and identify where AI can create the most leverage. No assumptions — we learn exactly how your business runs before we design anything.
We embed in your operation. Shadow your team, map every workflow, and identify where AI can create the most leverage. No assumptions — we learn exactly how your business runs before we design anything.
We embed in your operation. Shadow your team, map every workflow, and identify where AI can create the most leverage. No assumptions — we learn exactly how your business runs before we design anything.
PHASE 02.
PHASE 02.
PHASE 02.
ARCHITECTURE & DESIGN
ARCHITECTURE & DESIGN
ARCHITECTURE & DESIGN
Weeks 3 - 4
Weeks 3 - 4
Weeks 3 - 4
We design the full system architecture — every module, every integration, every AI agent. You see exactly what we're going to build before a single line of code is written. You approve it. We build it.
We design the full system architecture — every module, every integration, every AI agent. You see exactly what we're going to build before a single line of code is written. You approve it. We build it.
We design the full system architecture — every module, every integration, every AI agent. You see exactly what we're going to build before a single line of code is written. You approve it. We build it.
PHASE 03.
PHASE 03.
PHASE 03.
BUILD
BUILD
BUILD
Weeks 4 - 12
Weeks 4 - 12
Weeks 4 - 12
Our engineering team builds your platform — custom workflows, custom AI agents, custom integrations. Built on Hemut's AI infrastructure, configured entirely to your operation. You're involved throughout.
Our engineering team builds your platform — custom workflows, custom AI agents, custom integrations. Built on Hemut's AI infrastructure, configured entirely to your operation. You're involved throughout.
Our engineering team builds your platform — custom workflows, custom AI agents, custom integrations. Built on Hemut's AI infrastructure, configured entirely to your operation. You're involved throughout.
PHASE 04.
PHASE 04.
PHASE 04.
FORWARD DEPLOYMENT
FORWARD DEPLOYMENT
FORWARD DEPLOYMENT
Weeks 10 - 16
Weeks 10 - 16
Weeks 10 - 16
We don't hand over a login and leave. Our team embeds in your office — training your staff, configuring live workflows, and staying until your team is operating at full capacity. You don't pay until you're there.
We don't hand over a login and leave. Our team embeds in your office — training your staff, configuring live workflows, and staying until your team is operating at full capacity. You don't pay until you're there.
We don't hand over a login and leave. Our team embeds in your office — training your staff, configuring live workflows, and staying until your team is operating at full capacity. You don't pay until you're there.
PHASE 05.
PHASE 05.
PHASE 05.
ONGOING PARTNERSHIP
ONGOING PARTNERSHIP
ONGOING PARTNERSHIP
Ongoing
Ongoing
Ongoing
A Custom engagement doesn't end at go-live. We remain an active partner — monitoring performance, building new capabilities as your business evolves, and expanding the platform as you grow.
A Custom engagement doesn't end at go-live. We remain an active partner — monitoring performance, building new capabilities as your business evolves, and expanding the platform as you grow.
A Custom engagement doesn't end at go-live. We remain an active partner — monitoring performance, building new capabilities as your business evolves, and expanding the platform as you grow.
Ready to launch something built specifically for you?
Ready to launch something built specifically for you?
Every Custom engagement is scoped and priced individually based on your operation, your objectives, and the scope of what we build together. The conversation starts with a call — no pitch deck, just a real discussion about what your business needs.
Every Custom engagement is scoped and priced individually based on your operation, your objectives, and the scope of what we build together. The conversation starts with a call — no pitch deck, just a real discussion about what your business needs.
Start exploring Hemut
on your own
Start exploring Hemut
on your own
Start exploring Hemut
on your own
Transform your freight operations and leap ahead of the competition.
© Hemut co All Rights Reserved 2026
Transform your freight operations and leap ahead of the competition.
© Hemut co All Rights Reserved 2026
Transform your freight operations and leap ahead of the competition.
© Hemut co All Rights Reserved 2026
Transform your freight operations and leap ahead of the competition.
© Hemut co All Rights Reserved 2026