Chat
Ask for a load, a driver or a rate in a sentence. You can edit a message you already sent and ask again.
Control
Run your TMS by chat or voice
Control is the Hemut copilot. Ask for what you need in plain words, or say it, and it works through your loads, drivers, trucks and rates. Then turn your own SOPs into agents that follow them.
Ask in plain words, or say it
Control is a chat that lives inside Command. Type a question or a task the way you would tell a coworker, or tap the microphone and speak it. Past conversations are kept so you can pick one back up.
Voice
Dictate instead of typing. Dictation uses your browser's speech recognition, so it works in browsers that provide it.
Files and languages
Attach a PDF, an image or a spreadsheet up to 5 MB and ask about it. Control can answer in English, Spanish or Punjabi.
What Control can do
Control answers with the same objects you see in Command: maps, timelines, tables, charts and order cards, not a wall of text.
Find any load or driver
Pull up an order or a driver by asking for it, with the stops, status and details on one card.
See where a truck is
Ask where a load is now and get its live position on a map, its route and stop timeline, or the whole fleet map.
Check a rate
Get a market rate for a lane, its rate history, and how your rate compares.
Draft an order
Describe the freight. Control builds an order draft, shows what is still missing and creates the order once you confirm.
Dispatch and message
Assign, offer, reassign or cancel a driver on a load, text a driver, and split a load between two drivers.
Watch what needs you
Ask for active alerts, and get answers as tables and charts you can read at a glance.
Your SOPs become agents
Every carrier has procedures that live in someone's head: what to do when an invoice runs late, a document is about to expire or a broker emails. Command's SOP builder turns each one into a workflow that runs on its own, and Control sits beside it.
- 01.
Pick what starts it
Choose a trigger: an order is created or delivered, an invoice goes overdue, a document is about to expire, a broker emails, or a schedule you set.
- 02.
Say what happens next
Add the steps: notify your dispatchers, send an email or a message, create a task, update an order or assign a driver.
- 03.
Rehearse it
Run a dry run before anything goes live. A workflow that changes orders or assigns drivers must pass one first, and you confirm which actions write data.
- 04.
Turn it on
Activate it and read every run in the history. The library and builder are on Command All-in, and agents like the Email Triage Agent appear as named rows beside your workflows.
Questions
What is Hemut Control?
Control is the copilot inside Hemut Command. You ask for things in plain words by typing or speaking, and it looks up loads, drivers, trucks and rates, drafts orders and helps dispatch. It answers with maps, tables, charts and order cards.
Can I talk to Control instead of typing?
Yes. The message box has a microphone for dictation. It uses your browser's built-in speech recognition, so it depends on the browser: where a browser does not provide it, Control tells you and you can type instead.
Will Control change my loads without asking?
Orders go through a draft first. Control shows the fields it filled in, lists what is missing and creates the order only after you confirm.
Can Control read a rate confirmation or a spreadsheet?
You can attach a PDF, an image or a spreadsheet of up to 5 MB to a message and ask about it. For rate confirmations that arrive by email, Command also reads them into draft orders on its own.
How do I turn an SOP into an agent?
Build it in Command's SOP builder: pick a trigger, add the steps, run a dry run and activate. A workflow that changes orders or assigns drivers needs a passing dry run and your confirmation first. The full Playbooks library and builder come with Command All-in.
Which languages does Control answer in?
English, Spanish and Punjabi.
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